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Thursday 25 September 2014

Office 365 Migration Services: Looking to the Cloud!

With every Office 365 migration, new challenges and needs crop up which have to be dealt with appropriately, otherwise the entire process can prove to be complex and expensive. Office 365 Migration services comprise of Exchange to Office 365 migration or from myriad platforms like Gmail, Lotus Notes etc.

For Office 365 Migration, the entire team has to work closely with the concerned business organization. The migration plan which suits your organization has to be selected as per your specific business requirements. The process has to be streamlined, end-user troubles and the disruptions kept to the minimum and many such challenges met with confidently. Experience is what counts here.

Switching to Cloud Environment --- Why is it needed?

Migrating from your existing IT infrastructure to the cloud environment successfully requires years of experience in similar field, expertise, use of Microsoft best practices and know-how of cloud computing skills.

Office 365 solutions comprise of Exchange Online, SharePoint Online, Lync Online, and Office applications. Office 365 Migration Services are required for your enterprise for the following reasons:
  • Eliminates server storage and cooling costs. Your chance to go green!
  • Up gradation of existing technology for better Information Technology solutions.
  • Flexibility of operations. Work from mobile or desktop, from office or on the go.
  • More streamlined, automated and modernized business processes.
  • Increases efficiency, accelerates business performance with enhanced customer service.
  • Communication between workforce result in informing and faster business decisions.
  • Increased ROI (return on Investment) due to cost effective implementation process and fast rollout.
  • With Office 365 suite, your organization enjoys the benefits of enhanced collaboration and productivity solutions which align with your business requirements.
  • Management of on-premises hardware infrastructure and disaster recovery not required.
Smooth Transition --- Office 365 Migration Services

Office 365 migration services are not about 'one size fits all solution'! Highly developed methodologies and tools are needed to overcome migration challenges and a seamless transition to the cloud. Finding the cloud architecture that suits your specific enterprise needs is paramount. So, selecting the right Office 365 plan, planning and preparation for migration, scrutinizing hybrid cloud environments, evaluating financial impact and technical details, in-depth analysis of your infrastructure, analysing best practices as far as security and governance are concerned, there are a lot many aspects to explore before commencing Office 365 Migration.

Planning to avoid Office 365 Migration Bottlenecks

Unplanned delays have to be avoided, underlying risks and other performance issues have to be studied beforehand. For a smooth transition, some service companies even use live application traffic to check performance baselines and end-user response times. This way the entire migration is completed speedily and with much confidence.

User experiences, networks and applications must be monitored both during the migration and after the migration to diagnose for any performance issues and also for taking corrective measures well in time.
If these impediments are taken care of through comprehensive planning, Office 365 Migration services enable you to improve overall response time, trim down bandwidth usage and deliver a superior, uninterrupted and continuous Office 365 user experience. 
                                      
Advantages of Office 365 Suite  
   
                                            
Where ever you are, at home, in your office or attending to your official appointments anywhere in the globe, Office 365 keeps you updated and abreast with the latest business developments with a suite of productivity and collaboration applications which include Exchange Online, SharePoint Online, Lync Online as well as Office Professional Plus.

Monday 15 September 2014

An Overview of Deploying Office 365 for IT Pros

Office365 migration is one of the hottest happenings in the IT world. This is a buzz that is created mainly among those companies which rely much on the Microsoft’s Productivity Suite available online. This is because it has the ability to make an extensive use of many capabilities like Exchange Servers, Lync and Cloud based functionalities. Before moving to the deployment process, let us weigh the options of switching over to the Office 365 suite.

Pros of Office365 Deployment

Deploying Office 365 is one of the trickier tasks. You may face different challenges during the deployment process. However, here are the benefits you can get from a successful deployment process.
  • Reduced Software and Hardware cost which in turn give a greater chance of increased revenue.
  • Administration becomes a much easier task when migrating to Office365. No worries about the staffing and administrative needs.
  • You can connect almost anywhere after your happy ending deployment. This is one of the weighted advantages IT pros look forward with this lively Office365.
  • The look and feel is one of the major changes you can notice after the deployment. It gives a fresh and comfy look to the users working 24 hours a day in Office365.
The Basics of Office365 Deployment

Planning plays a key role in the successful deployment. This is the ultimate weapon for a smooth transition from traditional SharePoint to the cloud based technology. Let us get to the basics of the deployment steps that help you attain a smooth migration process.
  • Proper Research in Selecting Plans
This is one of the preliminary steps one should follow for deploying Office365 successfully. Office365 provides a wide variety plan suitable for any types of users. You can have the plan you wish according to the capabilities and packages Microsoft offers. The plan provided by Microsoft accommodates all types of plans for small business, mid-level business organization and an enterprise level suite.
  • Build up the Migration Strategy
Once you are finished with the thorough research of selecting the desired plan, you can start with the strategies involved in migration. Though the plan may vary according to the size and the need of organization, this step is the base for a successful deployment. Estimate your data size, list out the administrative functionalities and other checklists related to your organization.
  • Communicate with your Peers
Since the deployment process mostly involves teamwork, you should well inform your team about the entire migration process. Provide proper technical assistance and take the responsibility of guiding through the entire process in a step by step manner. Make sure that your team is balanced and backup resources are available if any issues.
  • Ensure Proper Testing
Whether your migration is with small data blocks or large data dump, testing plays a vital role in letting you know the expected results. Hence, always keep in mind to do proper testing and share the results to your peers and give chance for suggestions and feedback.

Friday 5 September 2014

Excellent Office 365 Tech Support – Access 24 x7 Availability Advantage

The Office 365 suite encompasses three package options for businesses, small, medium, and the enterprise edition. Excellent Office 365 tech support is available in all three formats. Microsoft entitles customers with direct assistance if you purchased the program from the official website.
Buyers who received their package from a Microsoft authorized reseller are also eligible for support, but indirectly. In the indirect option, you need to access the ‘Manage Delegated Administrator’ option under the Admin header. The assigned administrator takes up your issue with the Microsoft support team until it resolves. 

24/7 availability advantage

In fact, the perfect support and troubleshooting advantage is a key factor why many businesses choose Office 365 in the first place. The support system is active 24/7, and it guarantees full resolution of your unique issue at the earliest. However, there are slight variations in the 24/7 availability format. You can access support 24/7 only for critical issues in the small business package.
In the medium business package, usual business hours are assigned for non-critical issues. Of course, the serious problems are open to 24/7 support. The best of the formats is obviously the Enterprise edition where full support is available all the time. In all critical issues, the maximum phone response time is within 1 hour. Surely, one hour is a long time to hold on to the holding music. In reality, it usually does not take more than 10/15 minutes for the support team to respond. 
The troubleshooting covers all key aspects. 

The assistance includes:
  •  A guarantee of 99.99% uptime, backed financially with the SLA (Service Level Agreement)
  •  Provision for service health dashboard where users can access the detailed history of current and past technical issues
  • The support system has arrangements to plan the periodic maintenance schedule of your Office 365 suite
  •  Besides the immediately useful technical phone support, customers also benefit from pre-sales support, email support, virtual chat support, plus support for accounts & billing
The final feedbacks

Actual user reviews are always in high praise about the superb Office 365 tech support. The customer representative on the other side of the phone never tells you “We do not have support available for this issue.” Instead, the rep listens carefully and in full detail to your problems before resolving them fully and finally. The executive takes as much time as it takes, and you can have multiple support staffs working on the issue if it is highly critical. 

Help from the community

Users can immensely benefit from the Office 365 community forums. You can find answers to almost all and any general queries in the forums. Users can find helpful resources such as blogs, discussion threads, and direct replies from forum moderators. Approaching the community is a good option to self-help your Office 365 issues. 

However, if the problem is pertinent, the troubleshooting team is always ready to answer your unique queries. Simplifying matters further, Microsoft arranges the support in around 20 languages. Besides the usual English, Spanish, French, German, Russian, and Italian, users can also place their queries in Chinese, Thai, Korean, Arabic, Turkish, and Hebrew among other languages. 
 
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